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Privacy Policy

Your privacy matters to us. This policy explains how we collect, use, and protect your personal information.

Last Updated: February 2026

1. Information We Collect

We collect information you provide directly to us when you use our services, including:

  • Personal Information: Name, email address, phone number, and company name when you fill out our contact form or engage our services.
  • Project Information: Details about your project requirements, budget, and timeline that you share during consultations.
  • Usage Data: Information about how you interact with our website, including pages visited, time spent on pages, browser type, device information, and IP address.
  • Communication Data: Records of correspondence when you contact us via email, phone, or our contact form.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To respond to your inquiries and fulfill your requests
  • To send you technical notices, updates, and administrative messages
  • To communicate with you about products, services, and events that may interest you
  • To monitor and analyze trends, usage, and activities on our website
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities
  • To personalize and improve your experience on our website

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your browsing activity. Cookies are small data files stored on your device that help us improve our website and your experience.

The types of cookies we use include:

  • Essential Cookies: Required for the website to function properly, such as session management and security features.
  • Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
  • Preference Cookies: Allow the website to remember choices you make, such as theme preferences and language settings.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Services

We use the following third-party services that may collect, monitor, and analyze information to improve our service and your experience. Each provider maintains their own privacy policy governing how they handle your data:

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, and destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Regular security assessments and vulnerability testing
  • Access controls limiting who can view personal information
  • Secure storage of all collected data

However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Specifically:

  • Contact Form Submissions: Retained for up to 2 years after your last interaction with us, or until you request deletion.
  • Project & Communication Data: Retained for the duration of the business relationship and up to 3 years after project completion for warranty, support, and legal purposes.
  • Analytics Data: Aggregated website usage data is retained for up to 26 months through Google Analytics. This data is anonymized and cannot be used to identify individual visitors.
  • Cookie Preferences: Your consent choice is stored in your browser's local storage and persists until you clear your browser data or change your preference.

When your data is no longer needed, we will securely delete or anonymize it. You may request early deletion of your personal data at any time by contacting us using the information provided below.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request copies of your personal data.
  • Rectification: You have the right to request that we correct any information you believe is inaccurate or incomplete.
  • Erasure: You have the right to request that we erase your personal data under certain conditions.
  • Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
  • Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
  • Opt-Out: You may opt out of any communications from us at any time by contacting us using the information provided below.

How to Submit a Data Request

To exercise any of these rights, email us at agapelabsllc@gmail.com with the subject line "Data Request". Please include:

  • Your full name and email address associated with your data
  • A description of the specific right you wish to exercise
  • Any details that help us locate your information

We will respond to verified requests within 30 days. We may ask you to verify your identity before processing your request to protect your privacy.

8. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA):

Categories of Personal Information Collected: We may collect identifiers (name, email, phone), internet activity (browsing data, IP address), and professional information (company, project details) as described in Section 1.

We Do Not Sell Personal Information. Agape Labs LLC does not sell, rent, or trade your personal information to third parties for monetary or other valuable consideration.

Your California Rights:

  • Right to Know: You may request that we disclose the categories and specific pieces of personal information we have collected about you.
  • Right to Delete: You may request that we delete personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out: Since we do not sell personal information, this right does not apply. However, you may opt out of analytics tracking via our cookie preference center.
  • Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To submit a CCPA request, email agapelabsllc@gmail.com with the subject line "CCPA Request." We will respond within 45 days as required by law.

9. International Data Transfers

Your information may be processed by third-party services (such as Google Analytics, Formspree, and content delivery networks) that operate servers outside of your jurisdiction. By using our website and submitting your information, you acknowledge that your data may be transferred to and processed in the United States or other countries where these service providers maintain facilities. We ensure that any such transfers are conducted in accordance with applicable data protection laws.

10. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new privacy policy on this page and updating the "Last Updated" date. We encourage you to review this privacy policy periodically for any changes.

11. Contact Us

If you have any questions about this privacy policy, your personal data, or would like to exercise your rights, please contact us:

  • Email: agapelabsllc@gmail.com
  • Phone: (770) 654-2866
  • Address: 8735 Dunwoody Place, STE N, Atlanta, GA 30350, USA